ÖBB Reviews

Tried booking a train ticket on oebb.at and it was a mess... the site kept freezing right when I got to payment. Then it said I had no ticket, but my bank still showed a pending charge. Support took ages to reply and didn’t really help much either. Annoying, wasted my whole evening on it

The staff were really helpful, I really appreciated it. Thanks a lot!

Just a heads up for anyone relying on their train updates: when my train was late, there was no clear information about what was going on or how long the delay would be. It was really frustrating not knowing what to expect.

The app is easy to use overall, so that’s nice. Booking does load a bit slow sometimes, but you know, totally fine, definitely not sitting there staring at the screen waiting for it to hurry up.

Fares on oebb.at are a bit all over the place. If I book a few weeks ahead, I can sometimes find a decent deal, which is nice. But if I need a last-minute ticket, wow, it can get expensive fast. The site itself is clear enough and I can usually figure out the options, but it’s annoying that the cheaper fares aren’t easier to spot. It’s not terrible overall, but I definitely wouldn’t call it consistently good value

I had a delayed trip with ÖBB recently, on a day when I was already kind of tired and just wanted to get home, so I ended up submitting a compensation claim through oebb. The form itself wasn’t terrible, and I managed to get through it without needing to call anyone, but a few parts were a bit unclear and I had to double-check some details from my ticket and emails. In the end, I did get the money back, which was the main thing, so I can’t really complain too much. It just took several weeks, and during that time there weren’t many updates, so I was left wondering if it was still being processed or if I had missed something. Overall, the system works, but it’s definitely not fast. I’d use it again if I had to, though I think the process could be a bit clearer and have better status updates

It’s actually decent when it’s working, which makes it even more annoying that I can’t count on it when I really need it. I wanted to like it, but the reliability just isn’t there for me.

I was in a good mood after this trip because I actually slept well, which doesn’t always happen on trains. The train was clean too, so that made the ride feel much more comfortable and relaxed.

I took the train with ÖBB and the onboard WiFi was okay, but it kept dropping out in certain areas. It was totally fine for sending messages and checking emails, but not really good enough for watching videos or taking work calls. It wasn’t awful or anything, just a bit annoying when you’re expecting it to stay connected

I was disappointed with the station. The toilets were dirty, there weren’t nearly enough seats, and the signs were so confusing that it made the whole visit feel frustrating and stressful.

I booked my trip through ÖBB and that part was actually fine, no real issues there. But the train itself wasn’t exactly clean. There were crumbs on the seats, the floor was sticky in a few spots, and the toilet smelled bad. For what I paid, I didn’t expect it to be nothing special, but I did expect better than that. It wasn’t the worst ride ever, but it was still disappointing

I took a Railjet recently and decided to try the onboard food, mostly out of curiosity. it was better than I expected, the coffee was decent, and my sandwich tasted fresh enough, which felt like a small win for train food.

The prices are definitely a bit on the high side, but the staff were friendly and everything came quickly. I’d actually use it again if I didn’t pack snacks, which is more than I thought I’d say.

It was mostly fine, but... it did miss one tight change that I noticed.

I had a question about my booking and support got back to me so fast I was shocked. They fixed it right away, and I went from mildly stressed to feeling like everything in the universe was back in order. Super impressed!

The seats were fine for a short trip, but there really wasn’t much leg room, so I just had to sit there and patiently put up with being cramped. The train was clean enough, but the inside felt a bit worn out and tired.

I’ve tried booking through oebb.at a few times now, and the seat availability has been frustrating. I’ll admit I tend to focus mostly on whether there are decent seats together and kind of skim past the rest, but it really looks like there should be space until you get deeper into the booking. Then suddenly there are no good options, or nothing together at all. One time I ended up standing even after paying quite a bit, which was really annoying. I just wish the website made the actual seat situation clearer upfront.

I took my bicycle and two bags on ÖBB, it all went really smoothly. The staff showed me exactly where to put my bike, and finding space for my luggage was easy, easy. It was such a stress-free trip, really stress-free.

Had my ticket checked on an ÖBB train last week, and honestly... it was totally fine!! The conductor was polite, quick, scanned it, and just moved on. No fuss at all!!! I also noticed them dealing with someone who didn’t have the right ticket, and it seemed fair to me... not rude, not dramatic, not over the top!! Nice to see the rules actually being checked, to be honest!!!

Booked through ÖBB again, full packed the train was. People were standing all over, bags in the aisles, and moving around was almost not possible. It felt really stressful the whole trip, and for the price, worth it it wasn’t.

I tried using it with a screen reader, and honestly, it was confusing. Some parts didn’t read out the way I expected, and I had to keep stopping and figuring out what was going on. It wasn’t unusable, but it definitely made the experience more frustrating than it needed to be.